For so many companies, the sales force represents the only real window into the customers’ world. The problem is that sales people move constantly and don’t really have the time to stop and write things down.
Now they don’t really have to. Gabcast lets you call a toll free number, record a message, and then post it to a blog (when you add audio to a blog, it’s an audioblog). Simply sign up with the system, record something by calling and 800 number and then publish to your audioblog. A sales person or a group of salespeople could use this type of service to keep a broad community up to date with what’s happening in the real world, products they might see, reactions to new products … just about anything.
There’s no reason that desk jockeys and road warriors can’t be in synch. Gabcast can be the key.