Today social networking is most associated with websites like Facebook or MySpace. However, the real social marketing device isn’t a website that you can access from your laptop on our desk . . . it’s in your pocket.
Dodgeball (owned by Google) shows you how social networking can take advantage of the fact that everyone carries a mobile phone. What’s interesting here is how the combination of mobile phones and social networking can bring together people. Members of this system sign up and confirm their cell phone number. Then, they check in with the service, say when they’re at a bar. The service will then let their friends know where they are and also alert the member if friends or friends of friends are anywhere nearby.
In the same way, you could create a social network today, using low cost tools, and combine it with basic mobile phone capability to keep your customers close to you. While it’s not as easy as just flipping a switch, it could help you retain your existing customers and bring them back to your business more frequently.