Some of the most vibrant customer support sites are really just forums where someone can easily search and find an answer. If you’re wondering why you haven’t made this possible for your customers, stop wondering.
Start doing. With Lefora, you can have a customer forum up and operational in a matter of minutes. You know the drill. Sign up, provide a name for your forum, pick your username and password, then you’re off to the races. You can customize the categories, of course set the parameters of your forum, and even manage everything. LeFora includes lots of great features, like threaded comments, an editor that makes it easy to embed images and videos, and some handy management tools.
Why not let your customers find the answers, instead of paying someone to answer the same question over and over.