A funny thing happened Create a customer forum in minutes with LeFora

Posted by tom klein April 21, 2008 at 7:00 am


Some of the most vibrant customer support sites are really just forums where someone can easily search and find an answer. If you’re wondering why you haven’t made this possible for your customers, stop wondering.

Start doing. With Lefora, you can have a customer forum up and operational in a matter of minutes. You know the drill. Sign up, provide a name for your forum, pick your username and password, then you’re off to the races. You can customize the categories, of course set the parameters of your forum, and even manage everything. LeFora includes lots of great features, like threaded comments, an editor that makes it easy to embed images and videos, and some handy management tools.

Why not let your customers find the answers, instead of paying someone to answer the same question over and over.

Forums have been around on the internet forever, even before the web existed. They’ve been around and are so popular for one reason - they really work. They make it easy to hold a conversation about something.

Sure, you might have a FAQ already or even pay a ton of money for a fancy call center. Is there something that you might learn from the Support Boards run by the likes of Apple or Microsoft?

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