Come and get it Convert your blog posts into Twitter tweets with Twitterfeed

Posted by tom klein August 25, 2008 at 11:21 am

If you’re taking the time to create a blog, it pays to invest in making sure that people can actually find it . . . even if they’re only reachable on their phone.

If you want to reach the people that use Twitter (yes . . . the Twitterati), you should just tether your blog to Twitterfeed. It’s an easy way to automatically twitter your blog’s RSS feed, blasting your friends and followers with updates as they happen. You may recall Twitter from our article Stay close to mother hen. In a nutshell, it’s a real-time messaging service that lets you broadcast “tweets”, or short messages. Unlike Myspace of Facebook, Twitter is meant to be a quick communication (or micro-blogging) platform. Tweets alert the world (well, your Twitter network) of your feelings, thoughts, or intentions.

Here’s how you get started: Sign up for a Twitter account or give Twitterfeed your existing Twitter login and password. Then, login with your OpenID account. OpenID is a service that lets you sign in to multiply websites with a single username, and like Twitter, it’s completely free. Once you are in, give Twitterfeed your blog’s RSS feed address and specify how often it should post your content (once daily is enough for a smaller blog).

Now all you have to do is post a blog article and watch as Twitterfeed alerts all your contacts of the update and gives them a link back to the article.

Twitter users can receive (as well as send) tweets on their mobile device or follow Twitter updates on their Facebook page, making the simple short message platform very attractive for all sorts of potential applications. Want to see if someone is tweeting about you, try looking for yourself on Twitter search.

While you may cater to your blog audience through RSS feed and email blasts, never underestimate the the power of personal connection. Your Twitter network is often comprised of friends and fans, people who take an avid interest in what you are doing.

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Less is more Start a social network with open source LovdByLess

Posted by tom klein June 4, 2008 at 7:00 am

Some lessons are so good, they deserve repeating. And when it comes to open source tools, we are happy to sound like a broken record.

As you may recall in Moshi Moshi, we sang the praises of an open source social network called Insoshi. There’s actually a more seasoned contender. LovdbyLess is a free and fully customizable social networking platform, built using Ruby on Rails (an open source language and framework that is de rigeur in web development circles). Lovd developers have offered their code to anyone with an itch to socialize and the server space to host it. It comes with many of the same features and functionalities of its loved-by-more counterparts, Myspace and Facebook, such as:

  • blogs with comment capabilities
  • photo galleries with captions
  • profile bio and information
  • the ability to follow a user or “friend” them
  • site search for friends
  • user-to-user messaging
  • profile comments
  • user dashboard (recent activity feed)
  • emailed activity
  • flickr integration
  • youtube integration

If you’re looking to stand on the shoulders of giants, okay, just a lot of other developers, here’s a good place to start.

This isn't a plug and play kind of system, as it requires real web development ability. You can't fake it. You can try some of our favorite development jedi knights or give resources like Odesk (see It’s a small world) to use to find someone who might help.

When we get things for free, we often doubt their value. Lovd lets you demo the product before buying…or in this case, not buying. It gives you a somewhat rough idea of the functionality, though not a great view of the potential look for your site. A seasoned hand will probably have client examples to share.

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Cuppa, Cuppa, Cuppa Promote your blog with bookmarking tool Mixx

Posted by tom klein June 3, 2008 at 7:00 am

If there were to be a dig against Digg, it would be that it’s overly focused on all things technology. And, daresay, all things Apple.

Now there’s another player available that goes well beyond tech stories, a site called Mixx. You might have seen it as it’s featured as an option at the end of every story on CNN.com. Needless to say, that feature on such a popular news site is driving all sorts of new traffic. It works much like its competitor. As an example, we’ve added the feed growth! post from yesterday. Please go on and promote it so you can see Mixx in action.

If you have an interesting blog and are looking to reach a more targeted audience, here’s your change. Just sign up, then start adding your interesting articles … to the Mixx.

Of course, there are all sorts of ways for you to "bookmark" articles to add them to the mix. Want to add this article? You can use a button just like this one Add to Mixx! (the site has all sorts of easy to use options to do the same on your blog).

What's this bookmarking all about? Well, it's the new version of the newswire, but it's driven by submissions and voting. If you want to raise the profile of your brand, here's a good way to harness the wisdom of crowds.

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The h is silent Plug into search marketing with Sphinn

Posted by tom klein May 30, 2008 at 9:30 am

Keeping your finger on the pulse of an industry is no easy task - especially when it comes to search marketing. You can easily spend more time sifting through data than gaining true insight.

One good way is to plug into a community of insiders, like Sphinn. It’s similar to Digg but geared to search and interactive marketers. It provides a space to share and discover news articles and blogs, and lets the community sphinn it! (vote) on the most relevant topics, which appear on the homepage. You can filter discussions by category as well. Let’s say you only want to focus on Google. Sphinn breaks down all Google content into individual service offerings. So whether it’s Google Adwords or general Google SEO, so you can hone in on content that matters to you.

Sphinn is an easy way to learn about search marketing and to see what one segment of the community is talking about.

Sphinn isn't for dummies - it's reasonably hard-core. The site is connected with the well-known blog that speaks to all things search - search engine land.

If you want to figure out how to find customers when they're actually looking for the solution that you're offering, it's going to be hard to beat search. Where do you look if you've a problem you can't solve?

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Moshi moshi! Create a social network using the open source Insoshi

Posted by tom klein May 1, 2008 at 7:00 am

 

We’re big fans of open source tools to do just about anything. From operating systems like Linux or content management systems like Drupal, there are lots of options.

Now there’s one for social networks too, called Insoshi. While it’s not for the non-technical, it can let you create your own social network for a very low price - zero. All you need to do is download and configure the software, then customize it to work for your customers. If you want to see what it looks like, you can just sign up and play around to get a good idea. Here’s my profile with one silly blog post to boot.

The current version of Insoshi has the following features:

  • Activity feed
  • Personal profiles with photo upload and comment walls
  • Internal messaging system with read/replied/trashed messages
  • Contacts list
  • Blogs with comments
  • Discussion forum
  • Search for profiles, forums, and blogs
  • Admin panel with site preferences
  • Option for email verification and activity notifications

If you’re looking to engage your customers in a social network, here’s a low cost way to get started.

This site was developed using Ruby on Rails. It is a web framework that, according to its fans, makes it easier to create web applications quickly. And, daresay, elegantly. Popular sites like Basecamp and Twitter were built using Ruby on Rails.

Insoshi is the inspiration of Michael Hartl (programmer, entrepreneur, author of RailsSpace: Building a Social Networking Website with Ruby on Rails, graduate of Harvard and a PhD. from Cal Tech!). In other words, a good sign here is that the driving force of the open source project wrote the book on the subject.

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  I can't get no Address customer service issues with Get Satisfaction

Posted by tom klein April 25, 2008 at 7:00 am


Despite the success of the Cluetrain Manifesto and its forceful commentary about the importance of creating a conversation with your customer, not everyone got the message. We all still run into companies who cause us heartburn. It might help to open up the conversation beyond the heavily scripted call center.

One way to do that is with Get Satisfaction. This system was developed to help with problem solving, promote sharing, and build up customer relationships. This service is a lot like a customer support board, but it’s a lot more free form. Users visit and pose questions or concerns about a company’s products or services. Then either the company or just anybody can answer. If it sounds familiar, it’s sort of a customer-focused version of Yahoo! Answers (that we discussed in Talk Amongst Yourselves). If you’re looking for a way to engage with customers outside of traditional challenges, here’s an easy way to do so.

Aren’t you wondering what your customers are asking about?

This is a free, web-based, customer service community. Because it was born out of an actual need (in this instance, a company known as ValleySchwag), it has a lot of thoughtful features and is very easy to use. Participating companies include Google, Chase, Comcast, and a ton of high tech startups.

To improve customer service, you might rethink your current approach. Get Satisfaction shows what’s possible when you make customer service the responsibility of just more than just the people who work in customer service.

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  Trees aren't out of the woods yet Sell online data as a book with SharedBook

Posted by tom klein April 7, 2008 at 7:00 am


Even if you have moved a lot of your company’s interesting information online (or maybe all of it lives there), your customers might not always want to be online to access it.

Now you can reverse gears and publish from a website to a book using SharedBook. As you might imagine, this isn’t a capability that you can just flip a switch on and have it work. The best way to see how it works is to visit a site who puts their system to work, like Allrecipes.com. On this top rated recipe site, you can print your own cookbook, using just about any content available. Select your recipes, order your recipes, add your intro and images wherever you would like, then purchase a printed version (professionally printed hard or soft cover).

You can even then share the online version of your book and let other people add to or change it for their own use. Other companies who have figured out that people might want to create a customized book include Random House (customized children’s book), Seven Seas Cruises (cruise souvenir), and many others. Would an offline version of online content be something your customers might buy?

Blog owners on Google’s Blogger platform and their readers can now use this company’s Blog2Print widget to turn posts into a printed book with a single click.

So many companies struggle to convert an experience into something that’s lasting - think about everyone from Disney World to Chuck E. Cheese. By converting images, text, and general content into a book, this company can help you turn an experience into a valued product, but also create a leave behind that should help keep selling over time.

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A friend in need... Let customers track your online content with Friendfeed

Posted by tom klein March 24, 2008 at 2:30 am

With so many different places on the web to join, create or upload content, and then share - it’s almost impossible to keep track of everything.

But with Friendfeed, you have an easy way to keep everyone in your circle up to date with your latest Flickr photos, YouTube video, addition to your Facebook profile, and so on. First, you sign up. Then, you invite a friend. Then, this system will import anything that’s been shared from sites across the web. If your friend marks a video as a “favorite” on YouTube, you get a link and a thumbnail of the video in your feed. if your friend indicates that he likes a news story on Digg, you get a link in your feed. While this may be obtrusive for faux / online friends, it’s just right for family members, real friends, or. . . even your brand zealots out there.

If you’re looking for a way to let your most passionate customers follow your brand’s activities online (photos, videos, preferences), here’s a way to let them follow even more closely. For individual driven businesses (musicians, artists, etc), this tool makes a great way to keep your list of fans connected, no matter where you are on the web.

The feed of your activity can be either public or private. If it’s private, you approve every subscription request for your feed, and your activity will not be visible to anyone other than your approved friends. If it’s public, anyone can subscribe to you without requiring approval, and your activity will show up on the FriendFeed homepage.

While many feed readers make it easy to create a custom feed of your likes (either public or private), what’s helpful here is the ability to integrate activities across several different sites. This system supports many different sites, ranging from Amazon to Yelp. (full list)

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  Won't you flick Advertise to youth on free mobile network Blyk

Posted by tom klein March 21, 2008 at 2:30 am

How is it that it costs 3 dollars for a 15 second ring tone and it costs nothing to receive hours of entertainment on the TV? Maybe it’s the phone that’s overpriced.

Now, in the UK, 16-24 olds can get free access to mobile phone calls and SMS’s from Blyk. What’s the catch? Well, in exchange for receiving 217 free texts and 43 free minutes to any UK mobile network, they agree to receive up to 6 advertising messages every day. They deliver these benefits just by sending a monthly SIM card, not something that’s really possible in the US just yet. Some large advertisers are lining up to serve up ads to see what it’s like to have a direct line of sight to 16 to 24 year olds (first in UK, but eventually throughout Europe).

If you’re looking to do the same, well, in Europe at least, here’s your chance.

There’s a lot going on in this free service. In addition to serving up advertising, it’s also a vehicle for marketing research. Recipients are polled regularly to gauge their preferences, ideally to help target the advertising.

With new media delivery mechanism there are opportunities to rethink existing business models. As entertainment moves from TV to mobile phone, we’ll no doubt see a lot of new permutations.

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  Nice Gam! Manage multiple ad networks with Google Ad Manager

Posted by tom klein March 14, 2008 at 2:30 am

Up until now, publishers could use Google’s Adsense network to place ads on their site. If they wanted to use multiple ad networks, they would have to rely on someone else to manage the optimization across networks.

Now Google has added another piece to their puzzle, thanks to the addition of Google Ad Manager. It’s an ad management system that can help you sell, schedule, deliver, and measure both directly-sold and ad network-based inventory. As we discussed in Marks the spot, there are several other popular tools that publishers use to manage the different ways that you can sell ads for your site. Maybe your sales team will sell something special. Maybe you’ll work with one of the many specialty ad networks that perhaps focused on your industry. Then, of course, maybe you will want to carry ads from one of the big dogs, like Google. Now publishers can use this tool to manage all of the pieces.

Want to target ads to your site visitors’ geography, bandwidth, browser, browser language, operating system, and domain … here’s the way to do it.

This tool can help you figure out how to monetize your site with advertising, ranging from defining the ad inventory to confirming whether ad impressions are available for specific dates, placements, and targeting criteria.

Even if you’re not a publisher, the more you understand about optimization of ad inventory, the smarter you’ll be whether you’re buying or selling advertising online. The big story here is that the big ad network just got bigger (thanks to Google’s purchase of DoubleClick).

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You're just not my type Learn how user content can do good with Takes All Types

Posted by tom klein March 6, 2008 at 2:30 am

Everyone is still wondering how to actually monetize social networks. Sure, you can get millions of people to play a version of Scrabble, but how do you actually accomplish something?

Here’s a non-profit that might serve as inspiration - Takes All Types. This organization is a non-profit, centralized network of local blood donors and volunteers. They have developed a Facebook application (as we discussed in About face) that puts social networking to work. Here’s how it works. You sign up for the application (assuming you are already a member of Facebook) and then provide your blood type. Once your register, you will carry a badge indicating that you’ve signed up as a blood donor. One day, if they need your blood type, they will contact you and you can do your duty and give.

It should make you feel even better than recycling. You may just save a life. Is there something that you might do to put social networking to work for your cause related marketing efforts?

This system has to do more than just get existing members to indicate their blood type. It also gets the blood collection centers to participate in the process, so they can easily reach out to potential donors when they need them.

One of the key elements of a social network - getting people to provide their own content, usually, strange as it sounds, content that is somewhat personal in nature. By divulging a little secret, you create a bond with others - then things really get interesting.

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Doin' the neutron dance create a customer feeding frenzy

Posted by tom klein December 20, 2007 at 2:30 am

Despite protests from the web search guys, Microsoft is the undisputed software king in corporate America. However, many companies will find few blogging or social networking options that offer integration potential with their existing applications.

Blogtronix is a secured, enterprise social network built on Microsoft’s .NET Architecture. It offers a single platform for communication and collaboration, with wiki and blogging tools, RSS syndication, detailed profiles, and audio/video support. Unlike so many of the web-based tools, Blogtronix was designed to simplify a company’s internal and external networking processes. As you’ll see in this online demo, it offers many of the capabilities available (often for free) elsewhere.

If you know that you want or need to integrate with MS products, this solution may be what you’re looking for.

This company’s enterprise offering provides integration with Microsoft’s Active Directory. This is the system that Microsoft uses (and many large companies have adopted) that ensures that users inside your company can access many applications with just a single login.

If your CIO stands in the way of making progress in corporate blogging or social networking, here is a potential solution for you. In any case, don’t forget that the best social networks are open and accessible to everyone.

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